Privacy Notice

Last updated: October 8, 2026

1. Company Information

Brand:
Avoriqen

Operating Company:
Yangjiang Sabukong Technology Co., Ltd.

Company Address:
Room 1602, 16th Floor, Unit 1, Building 15,
EvergrandeYuelong Mansion, No. 231 Xinjiangnan Road,
JiangchengDistrict, Yangjiang City, Guangdong Province, China

Phone:
+86 15977548968

Person in Charge:
Huang Maoguo

Privacy and Customer Service Email:
service@avoriqen.com

Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT

Avoriqen is operated by Yangjiang Sabukong Technology Co., Ltd. This company is responsible for personal information whose purposes and means of processing it determines and acts as the data controller or responsible business where those terms apply under applicable privacy laws.

2. Scope of This Notice

This Privacy Notice explains how we collect, use, disclose, retain, and protect personal information when you visit avoriqen.com, purchase products, contact us, or otherwise interact with our online store.

Avoriqen sells office desk supplies and stationery, including staplers, mouse pads, folders, stickers, and related desktop accessories. We currently ship only to the United States.

This Notice describes our information practices. It does not replace the separate privacy notices of independent payment providers or other third-party services.

Visiting our website or accepting our Terms of Service does not, by itself, constitute consent to optional marketing or nonessential tracking where separate consent is required.

3. Personal Information We Collect

The personal information collected depends on your interactions with our store.

Category	Examples	Purposes
Contact information	Name, email address, telephone number, billing address, and shipping address	Process purchases, deliver orders, and communicate with you
Order and transaction information	Products ordered, amounts paid, transaction references, payment status, and return or refund history	Fulfill orders, provide after-sales support, and maintain business records
Account information, if applicable	Account contact details, preferences, and authentication information handled by the account service	Provide account access and protect account security
Customer communications	Questions, complaints, correspondence, and photographs or documents you submit	Respond to inquiries and investigate product or delivery issues
Device and usage information	IP address, browser type, operating system, device identifiers, referring pages, pages viewed, and interaction timestamps	Operate and secure the website and support permitted performance measurement
Preferences	Marketing subscriptions, language or regional preferences, and privacy choices	Remember settings and respect communication and privacy preferences
Approximate location	General country, state, or region inferred from an IP address or supplied address	Support regional functions, security, and fraud prevention

Payment providers collect the payment credentials needed to complete your transaction. We receive information necessary to administer your order, such as payment status, transaction references, and limited payment method details.

Please do not send full payment card numbers, card security codes, passwords, or unnecessary sensitive information by email.

We do not request Social Security numbers, health information, biometric identifiers, or precise geolocation for ordinary purchases.

4. Sources of Information

We obtain personal information:

Directly from you, when you order, create an account, subscribe, submit content, or contact us.
Automatically, through website interactions, server logs, cookies, and similar technologies.
From service providers, including Shopify, payment providers, shipping providers, and security or fraud prevention services.
From analytics or advertising services, where enabled, subject to applicable requirements and your privacy choices.

If you provide another person’s information, such as a gift recipient’s delivery details, please provide it only where you are authorized to do so.

5. How We Use Personal Information

We use personal information as reasonably necessary to:

Process payments and fulfill orders.
Arrange shipping and provide tracking or delivery updates.
Administer cancellations, returns, exchanges, and refunds.
Answer product questions and customer support requests.
Operate customer accounts and remember permitted preferences.
Detect fraud, investigate unauthorized activity, and secure our services.
Diagnose technical problems and improve website functionality.
Measure store performance where analytics are enabled and permitted.
Send promotional communications where permitted and respect unsubscribe requests.
Support advertising measurement or personalized advertising where enabled and legally permitted.
Maintain accounting records, comply with legal obligations, and address disputes.

Our 180-day return period begins on the date you receive your order. This return period does not determine how long all personal information is retained and does not limit applicable privacy rights.

Where a legal basis is required, processing relies on the performance of a contract, compliance with legal obligations, legitimate interests where permitted, or consent, depending on the activity.

6. Disclosure of Personal Information

We disclose relevant information to the following categories of recipients when needed for the purposes described below.

Shopify and ecommerce service providers
To host and operate our store, support checkout, and manage transactions and orders.

Payment providers
To authorize payments, process refunds, and prevent payment fraud.

Fulfillment and shipping providers
To prepare orders, deliver purchases, provide tracking, and investigate delivery issues.

Technology and customer support providers
To support hosting, communications, security, record management, and customer service.

Analytics and advertising providers, where enabled
To measure website or campaign performance and support permitted advertising. Information involved may include identifiers, browsing activity, approximate location, and transaction events.

Professional advisers and authorities
Where reasonably necessary for accounting, legal advice, compliance with valid legal requests, or protection of rights and safety.

Parties to a business transaction
In connection with a proposed or completed merger, acquisition, restructuring, or transfer of business assets, subject to applicable privacy and confidentiality requirements.

We limit disclosures to information relevant to the purpose and apply contractual or other safeguards where required.

7. Shopify’s Role

Our store is hosted on Shopify.

Shopify processes personal information to provide ecommerce services to us. For certain features or services, Shopify may also process information for its own purposes as described in its privacy notices.

For further information, visit Shopify’s Consumer Privacy Policy.

Requests concerning Avoriqen’s handling of personal information may be submitted using our privacy contact email.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support store operation. Additional technologies may be used depending on enabled services and your privacy choices.

Categories include:

Essential technologies: support shopping carts, checkout, authentication, security, and fraud prevention.
Preference technologies: remember settings and choices.
Analytics technologies, where enabled: measure traffic, interactions, and website performance.
Advertising technologies, where enabled: measure campaigns and support personalized advertising across services.

Where legally required, we obtain consent before using nonessential technologies. Essential technologies may remain active where needed to provide requested functions or maintain security.

You can manage cookies through your browser settings and any cookie or privacy controls displayed on our website. Disabling essential cookies may affect checkout and other store functions.

Preferences may apply only to the browser or device used. Clearing cookies or switching devices may require you to set your preferences again.

9. Sale, Sharing, and Targeted Advertising

Privacy laws may define “sale,” “sharing,” and “targeted advertising” broadly. Disclosures to advertising partners may fall within these definitions even when no money is exchanged.

Where our enabled services involve activities covered by these definitions, eligible individuals may exercise applicable opt-out rights through the relevant website privacy controls or recognized opt-out preference signals.

You may also contact service@avoriqen.com for assistance. Where required by law, email assistance supplements rather than replaces website opt-out controls or recognition of applicable browser signals.

We do not knowingly sell or share personal information of individuals under 16 for cross-context behavioral advertising.

10. Global Privacy Control and Browser Signals

Where applicable law requires it, we honor recognized Global Privacy Control (GPC) signals as requests to opt out of covered sale, sharing, or targeted advertising.

A browser signal generally applies to the browser or device sending it. Where we can lawfully associate the signal with a customer profile, we apply it more broadly as required by applicable law.

Legacy “Do Not Track” signals differ from GPC and do not have a uniform industry interpretation. We do not treat a legacy Do Not Track signal alone as a universal opt-out request. This does not affect our obligations concerning legally recognized preference signals.

11. Marketing Choices

You may unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us.

Unsubscribing does not stop essential communications about an order, payment, delivery, return, security issue, or privacy request.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect processing lawfully completed before withdrawal.

12. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Notice, including applicable recordkeeping, security, and dispute resolution requirements.

Retention periods depend on the category and purpose:

Order and transaction records: retained to complete purchases, administer returns and disputes, and meet accounting or legal obligations.
Customer support records: retained as needed to resolve inquiries and maintain relevant service records.
Account information: retained while the account remains active and afterward where necessary for lawful purposes.
Marketing information: retained until you unsubscribe or the information is no longer needed; limited suppression records may remain to respect your choice.
Technical and security records: retained for a period appropriate to the operational or security purpose.

When information is no longer needed, we delete it, anonymize it, or otherwise handle it in accordance with applicable law. Backup copies may remain until routine deletion cycles are completed and are not used for unrelated purposes.

13. International Processing

Our operating company is located in China. Personal information may be accessed, stored, or processed in China, the United States, and other countries where Shopify or our service providers operate.

Privacy laws in those locations may differ from those in your place of residence.

Where applicable law requires safeguards for international transfers, we use the required contractual or other lawful transfer arrangements. Shipping only to the United States does not mean personal information is processed exclusively within the United States.

14. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, alteration, and disclosure.

No transmission or storage system is completely secure. This does not limit our responsibility to maintain safeguards or provide breach notifications required by applicable law.

Please protect your account credentials and notify us if you suspect unauthorized activity involving your customer information.

15. Your Privacy Rights

Depending on your residence, the applicable law, and our processing activities, you may have rights to:

Confirm whether we process your personal information and request access.
Obtain information about its categories, sources, purposes, and recipients.
Correct inaccurate information.
Request deletion, subject to permitted exceptions.
Obtain a portable copy of eligible information.
Opt out of covered sale, sharing, targeted advertising, or certain profiling.
Limit certain uses or disclosures of sensitive personal information where applicable.
Withdraw consent where processing relies on consent.
Appeal a decision concerning a privacy request where applicable.
Exercise rights without unlawful discrimination.

California residents may have rights under the California Consumer Privacy Act, as amended, where that law applies to our business. Other state laws may provide similar or additional rights.

Rights are subject to applicable conditions and exceptions. For example, information may need to be retained to complete a transaction, prevent fraud, comply with law, or address a legal claim.

16. Submitting a Privacy Request

Email service@avoriqen.com with the subject “Privacy Request.”

Describe your request and provide enough information to help us locate the relevant records. The email address used with our store or an order number may assist.

For access, correction, or deletion requests, we may need to verify your identity. We request only information reasonably necessary for verification and do not require you to create an account solely to exercise your rights.

An authorized agent may act on your behalf where permitted by law. We may request evidence of authorization and any legally required identity verification.

We respond within applicable legal deadlines. If an extension is permitted and necessary, we will explain its reason and duration. If we decline a request, we will explain the basis and any available appeal process.

To appeal, reply to our decision or email us with the subject “Privacy Appeal.” You may also contact the relevant privacy regulator or state attorney general.

17. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action, including deletion where required.

The availability of stationery products does not mean our online purchasing services are directed to children.

18. Third-Party Links

Our website may link to independent websites or services. Their information practices are governed by their own privacy notices.

Please review those notices before providing personal information. This section does not remove our responsibility for disclosures we make to service providers.

19. Updates to This Notice

We may update this Notice to reflect changes in our practices, services, or legal obligations. The revised version will display an updated date.

Where required, we will provide additional notice or obtain consent before implementing a material change.

Publication of an update does not, by itself, authorize a new use of previously collected information where separate consent or another legal basis is required.